Legal Documents

hotbazi Privacy Policy — Your Data Is Fully Protected

This page provides a detailed explanation of how your personal information is collected, stored, and used at hotbazi. Your privacy is our highest priority.

Last Updated: January 2026
How we protect your Data Protection Do

A quick overview of the key pillars of hotbazi's Privacy Policy

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SSL Encryption

Hotbazi uses 256-bit SSL encryption technology. Every transaction and data transmission is fully secured.

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Data Sales Prohibited

Hotbazi never sells your personal information to third parties. Your data belongs entirely to you.

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Secure Data Storage

All data is stored on secure servers. Multiple layers of security are in place to prevent unauthorized access.

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Transparency Assurance

What data is collected and why — everything is clearly outlined in this Privacy Policy.

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Right to Rectification

You may request to view, correct, or delete your stored data at any time.

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Cookie Settings

Hotbazi uses cookies to enhance your experience. You can update your cookie settings at any time.

1. Introduction

Hotbazi.win (hereinafter referred to as "hotbazi" or "we") is strongly committed to your privacy. This Privacy Policy explains what information hotbazi collects, how it is used, who it may be shared with, and the steps hotbazi takes to protect your data.

Hotbazi is a trusted online gaming platform for users in Bangladesh. We believe that transparency and integrity are the foundation of a lasting relationship. That is why this Privacy Policy has been written in plain, clear language so you can easily understand what happens with your data.

By using any hotbazi service, you agree to this Privacy Policy. This policy applies to hotbazi's Terms & Conditions And Responsible Gaming Policyapplicable in conjunction with.

Important: hotbazi only collects data from users aged 18 or older. No information is knowingly collected from minors.

2. Information We Collect

Hotbazi collects information from you in a number of ways. Below is a detailed breakdown of what data hotbazi collects and why:

Data Type Example Reason for Collection
Personal Identity Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Email address, phone number, postal address Account management and communication
Financial Information BKash/Nagad number, transaction history Payment Processing & AML Policy
Usage Data Gaming history, bet amounts, login times Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser Security & Fraud Prevention
Cookie Information Session cookies, language preferences Improving User Experience

Hotbazi collects only the information genuinely required to provide its services. We avoid gathering unnecessary data. Information may be collected when you register, use the platform, or contact hotbazi support.

3. How Your Information Is Used

Hotbazi uses the information collected for the following purposes. Each purpose is clearly defined and directly related to improving your service experience:

  • To create, manage, and verify your account
  • To process deposits, withdrawals, and other financial transactions
  • To keep you informed about hotbazi's gaming services and promotional offers
  • To provide customer support and resolve issues
  • To prevent fraud, money laundering, and other illegal activities
  • To fulfil legal and regulatory obligations
  • To ensure responsible gaming and identify the risk of addiction
  • For hotbazi platform development and bug fixes
  • To Personalize User Experience

Know: hotbazi never passes your data to third parties for advertising purposes. Your email or phone may only be used for hotbazi's own promotional communications, which you can opt out of at any time.

4. Data Sharing & Disclosure

Hotbazi never sells or trades your personal information. However, in certain specific circumstances, limited data may be shared with trusted partners:

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the limited data necessary to process transactions
  • Game Provider: Game providers such as Evolution and Pragmatic Play receive the data necessary to operate their games
  • Law Enforcement Authorities: Information may be provided to government agencies upon request under legal obligations
  • KYC Verification Services: Approved third-party services may be used for identity verification
  • Security Partners: To prevent fraud and ensure cybersecurity

All listed partners operate under strict confidentiality agreements with hotbazi. They may not use your information for any purpose beyond what hotbazi has authorized.

Warning: hotbazi will never ask for your password or full payment details via email, phone, or social media. If you receive any such request, treat it as fraudulent.

5. Our Data Protection Measures

Hotbazi employs industry-leading security technology to protect your data. Our security framework is built across multiple layers:

  • TLS/SSL Encryption: All data transmissions are secured with 256-bit SSL encryption
  • Firewall Protection: Advanced firewall systems prevent unauthorized access
  • Two-Factor Authentication (2FA): An additional layer of security for your account
  • Regular Security Audits: Regular audits conducted by independent security experts
  • Data Masking: Sensitive information (such as payment numbers) is partially masked
  • Suspicious Login Alert: Unusual login attempts are detected and you are alerted promptly

Please keep in mind, however, that no system on the internet is 100% secure. It is also your responsibility to keep your account password strong, change it regularly, and never share it with anyone.

6. Cookie Policy

Hotbazi uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. hotbazi uses the following types of cookies:

  • Essential Cookies: Essential for the basic functionality of the site — disabling these cookies will prevent the site from working properly
  • Functional Cookies: To remember your preferred language, theme, and other settings
  • Analytics Cookies: Collects site usage statistics to help improve our services
  • Security Cookies: Used for fraud detection and session security

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of some hotbazi services.

Please Note: hotbazi uses only essential cookies and does not place any third-party advertising cookies on your device.

7. Your Data Rights

Every registered hotbazi user has the following rights regarding their personal information:

  • Right of Access: The right to know what information hotbazi holds about you
  • Right to Rectification: Right to Correct Inaccurate or Outdated Information
  • Right to Erasure: The right to request deletion of your data under certain circumstances
  • Right to Restrict Processing: Request to restrict the use of your data to specific purposes
  • Right to object: Right to Opt Out of Marketing Communications
  • Right to Data Portability: The right to receive your data in an easily readable format

To exercise any of these rights, please contact the hotbazi support team. We will respond to your request within 30 business days. Please note that in some cases, complete deletion of data may not be possible due to legal obligations.

8. Data Retention Period

Hotbazi does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: Retained for legal purposes while the account is active and for up to 5 years after closure
  • Financial Transaction Records: Retained for a minimum of 5 years in accordance with AML regulations
  • KYC Documents: Up to 5 years after account closure
  • Gaming Log: Retained for up to 3 years for dispute resolution
  • Marketing Communication Details: Deleted immediately upon opting out
  • Cookie Information: From session to up to 1 year, depending on cookie type

Once the designated retention period ends, hotbazi automatically and securely deletes your data or anonymizes it so that you can no longer be identified.

9. Children's Privacy

Hotbazi strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors. Age is verified at registration, and additional documentation may be requested in cases of suspicion.

If we become aware that a minor has created an account on hotbazi, that account will be immediately closed and all collected data will be deleted. Parents and guardians are encouraged to monitor their children's internet activity.

For Parents: If you suspect your child has been using hotbazi, please contact our support team immediately. We will act promptly.

10. Policy Changes

Hotbazi may update this Privacy Policy as needed. If significant changes are made, hotbazi will notify you in advance via your registered email or through a notification on the platform.

Continued use of hotbazi after any changes to this policy will be considered as your acceptance of the updated terms. We therefore recommend visiting this page regularly. The "Last Updated" date at the top of the page always reflects the most recent revision.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please reach out to hotbazi through the following channels:

  • Email: [email protected]
  • Support: hotbazi platform live chat support (available 24/7)
  • Response Time: Usually within 24–48 hours

We take every request seriously and do our best to resolve it as quickly as possible.

General FAQ

Frequently Asked Questions About the Privacy Policy

No, hotbazi never sells your personal data to third parties. Limited information is shared with trusted partners only for payment processing or when required by law, and always under strict confidentiality agreements.

Yes, you may request the deletion of your data. However, certain information is legally required to be retained for a specified period in accordance with AML and financial regulations. To submit a request, please contact [email protected].

Yes, hotbazi uses 256-bit SSL encryption to keep all payment information secure. Full payment numbers are not stored in hotbazi's systems — only partially masked details are retained.

You can opt out of marketing communications by clicking the "Unsubscribe" link at the bottom of any hotbazi marketing email, by turning off notification options in your account settings, or by contacting our support team.

Without essential cookies, core hotbazi services such as login and game functionality will not work properly. However, disabling analytics and marketing cookies generally does not affect the main service.

If suspicious activity is detected on your account, hotbazi will immediately suspend it and notify you by email. Contact [email protected] as soon as possible. Our security team monitors the situation 24/7.

Enjoy Safely hotbazi

Your privacy is protected, your data is safe. Join hotbazi now and enjoy a world-class gaming experience.

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